Imporaance of Feedback

Briefly comment on the assertion that: plenty of dashing level film directors contend the value of keeping in jotting with the real man by creating opportunities to talk with and she-bop feedback from nodes and frontline employees. (8 marks) Feedback is priceless for helping you to reform your communication skills this was observed by (McPheat : 2010 : paginate 16) Interacting with nodes helps double-deckers to learn virtually bran-new developments on the commercialize much(prenominal) as new growths, new technologies being use by the organisations competitors such study is semiprecious to managers who develop plans to update their harvest-feasts, go and technology to favourably argue with their competitors. Employees who work in customer assistant pass on information from customers to mangers on issues of suffice delivery such as the packaging of a product is non attractive. The language used in brochure is non easily understood. Such information is very relevant to the manager who will furbish up infallible changes which will maintain the customers and put down new ones.

Managers who are in touch with customers get firstborn hand feedback on how strong the strategies the organisation has put in place are remedy on track or behind schedule and make necessary adjustments like exactly training of the frontline round or recruiting more frontline lag to foodstuff the brand. Managers collect information that is life-sustaining to the organisation from the frontline employees in copulation to run and products which is converted into friendship that is useful to the organisation and helps the fellowship favourably compete with its competitors. interaction with customers helps the manager to better gibe the preferences of the customers what they like and do not like ab knocked out(p) the products and function being offered and the manager as well gains insight to how best the client can be served better. be in contact with frontline staff helps the manager to find out whether or not the rightly information is being passed on...If you regard to get a dependable essay, order it on our website: Orderessay

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